CONTACT -

CONTACT

CUSTOMER SUPPORT HOURS:

Monday – Friday 9:00am – 5:00pm GMT+1

We reply daily excluding weekends, public holidays

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EMAIL

ORDER NUMBER (OPTIONAL)

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CONTACT:

info@ninetyroll.co

Before contacting us, please note:

Q: Are there any customs fees purchasing from EU?

A; There are no additional customs charges required; we cover duty and custom fees under our IOSS number for orders placed from the EU, If you are ordering from other countries, please contact us via email or text for confirmation.

Q: When and where will my order be shipped from? How long will it take?

A: We’re shipping it from our nearest warehouse in China via air freight. Once it arrives in your country, it will be transferred to your local postal service for the final stage of delivery. For all the deliveries please anticipate a shipping duration of approximately 7 -15 days from the date of dispatch.

Q: What logistics company will be used to ship my order from the website?

A: We employ a two-tiered shipping approach for orders. Initially, international logistics will handle the initial phase of transportation. The latter part of the shipping process will be managed by local postal services such as Bpost, Colisprive, UPS, or DPD within your country. The selection of the mailer will be adjusted based on the most cost-effective and efficient rates available.

Q: Are there any customs fees purchasing from EU?

A; There are no additional customs charges required; we cover duty and custom fees under our IOSS number for orders placed from the EU, If you are ordering from other countries, please contact us via email or text for confirmation.

7 Bell Yard, London WC2A 2JR, United Kingdom